Meet the Team

ASE Certified Master Technician
Diagnostic Specialist

Jeremy B.

With over 20 years of experience, 10 years as a Certified Master Technician, along with his Advanced Engine Performance Specialist Certification; Jeremy's knowledge is well-rounded and frankly, astonishing! Jeremy has continued his education annually learning the newest technology and mentoring today's young technicians. Jeremy has focused on specializing in Hybrid and EV's as well as EEPROM replacement and ECU cloning.

Customer Support Lead
Land Rover Specialist

Loretta W.

Loretta is our extraordinary European parts finder! Beginning over a decade ago with her very first Land Rover and her husband's Scirroco, Loretta's love for and talent with understanding Euro needs is nearly unrivaled.. She's the wonderful friendly voice you hear when you call PNW! Loretta has been on our service team for nearly a decade! She has an abundance of experience and can help you come up with a creative affordable action plan for your vehicle!

General Service Technician

Mercede H.

ASE Certified Technician
Diagnostic Specialist, Navy Veteran

Ashley Jo B.

Ashley Jo has been an Automotive Technician for 8 years following 10 years as a Field Service Engineer at Lam Research and Hitachi High Technologies for Intel. Ashley Jo's unique background gives her a different set of diagnostic abilities with a passion for European Vehicles. Ashley Jo's training primarily focuses on electrical and can/bus diagnostic and hybrid/electric technology.

Customer Support Specialist

Tristan O.

Tristan works part-time assisting the team in the office. Graduating this year, Tristan hopes to move into the drafting field after graduating high school. Tristan is taking his second year of Auto Repair in high school and enjoys working in the office and helping with designing 3D imagery for our 3D printers!