Meet the Team
ASE Certified Master Technician
Diagnostic Specialist
Jeremy B.
With over 20 years of experience, 10 years as a Certified Master Technician, along with his Advanced Engine Performance Specialist Certification; Jeremy's knowledge is well-rounded and frankly, astonishing! Jeremy has continued his education annually learning the newest technology and mentoring today's young technicians. Jeremy has focused on specializing in Hybrid and EV's as well as EEPROM replacement and ECU cloning.
ASE Certified Technician
Diagnostic Specialist, Navy Veteran
Ashley Jo B.
Ashley Jo has been an Automotive Technician for 8 years following 10 years as a Field Service Engineer at Lam Research and Hitachi High Technologies for Intel. Ashley Jo's unique background gives her a different set of diagnostic abilities with a passion for European Vehicles. Ashley Jo's training primarily focuses on electrical and can/bus diagnostic and hybrid/electric technology.
Customer Support Lead
Land Rover Specialist
Loretta W.
Loretta is our extraordinary European parts finder! Beginning over a decade ago with her very first Land Rover and her husband's Scirroco, Loretta's love for and talent with understanding Euro needs is nearly unrivaled.. She's the wonderful friendly voice you hear when you call PNW! Loretta has been on our service team for nearly a decade! She has an abundance of experience and can help you come up with a creative affordable action plan for your vehicle!
Customer Support Specialist
Tristan O.
Tristan works part-time assisting the team in the office. Graduating this year, Tristan hopes to move into the drafting field after graduating high school. Tristan is taking his second year of Auto Repair in high school and enjoys working in the office and helping with designing 3D imagery for our 3D printers!
General Service Technician
Mercede H.
ASE Certified Master Technician
Diagnostic Specialist
Jeremy B.
With over 20 years of experience, 10 years as a Certified Master Technician, along with his Advanced Engine Performance Specialist Certification; Jeremy's knowledge is well-rounded and frankly, astonishing! Jeremy has continued his education annually learning the newest technology and mentoring today's young technicians. Jeremy has focused on specializing in Hybrid and EV's as well as EEPROM replacement and ECU cloning.
Euro Specialist Technician
Cody S.
Cody is a passionate European car enthusiast who brings deep knowledge and hands-on experience to our team—especially when it comes to Audi and Volkswagen vehicles. With a strong background in repair work and performance repair, Cody is known for his precision, patience, and dedication to getting things right the first time. Whether it's a complex drivability concern or a fine-tuned upgrade, he's all about bringing Euro excellence to every job.
Client Experience Team
London W.
London is the friendly face and detail-driven mind behind the scenes in our admin department. With a strong background in customer service and office operations, she keeps our workflow running smoothly and ensures our customers feel heard and taken care of. Whether she’s managing follow-ups, coordinating schedules, or supporting our technicians, London brings organization, warmth, and a can-do attitude to the shop every day.
ASE Certified Technician
Diagnostic Specialist, Navy Veteran
Ashley Jo B.
Ashley Jo has been an Automotive Technician for 8 years following 10 years as a Field Service Engineer at Lam Research and Hitachi High Technologies for Intel. Ashley Jo's unique background gives her a different set of diagnostic abilities with a passion for European Vehicles. Ashley Jo's training primarily focuses on electrical and can/bus diagnostic and hybrid/electric technology.
Customer Support Specialist
Tristan O.
Tristan works part-time assisting the team in the office. Graduating this year, Tristan hopes to move into the drafting field after graduating high school. Tristan is taking his second year of Auto Repair in high school and enjoys working in the office and helping with designing 3D imagery for our 3D printers!
Technician
Nick F.
Nick’s journey from Boeing engineering to automotive diagnostics may seem like a big leap—but his attention to detail, methodical thinking, and technical expertise made the transition seamless. Nick has a wide-ranging background in vehicle repair with a special knack for electronics, wiring, and sound system integrations. His ability to quickly understand the intricate systems in today’s European vehicles makes him a natural fit for the team, and we’re excited to see him grow even further in this field.
